Online Article Submission Site Case Study in Customer Service

It is never clean for any business to make a main change in the manner they do commercial enterprise. Often after they do customers are disenchanted, do not apprehend or experience betrayed. However, with creative and strategic making plans a number of the problems can be alleviated in advance. Now let’s have a look at a case examine of a web article submission web website online, which deleted an entire class from its web site overnight.

It seems the net article submission website turned into doing the proper element and what’s great for all involved actually slots when they deleted the class; on line gambling. They determined that in view that their advertisers had complained and because on-line gambling is considered illegal normally because it crosses over borders and offers with purchasers who are in states in which gambling is illegal; that it become essential to remove the category.

How did the web article submission internet site in this situation look at solve this hassle? They pledged to construct a special web page for only online gambling and casinos, and take all of the articles and put them there rather. That is a viable approach to this catch 22 situation clearly. It does not alienate article authors in that category.

For myself as an internet article creator; I noticed my article numbers went down with the aid of only “three articles” or so and I am so glad they had been no longer lost. I do not even keep in mind what they were approximately, as I handiest bear in mind writing one among them. Nevertheless, if they are put onto a new site that is ideal sufficient for me.

Plus if it facilitates the online article submission site with their advertisers then meaning extra cash into the machine and which means more continual enhancements for us authors, a Return on Investment for the net web page and Happy Advertisers. So it is a “Triple Win” and that may be a exact component. The website team of workers need to be proud that they have performed every body’s goals and executed what’s “fair for all concerned.”